From the first survey call to the renewal SMS three years later — no spreadsheets, no separate hotspot portal, no WhatsApp reconciliation.
Prompt a phone straight from the subscriber list. Paybill receipts match themselves to invoices, and the line reconnects the second the PIN is entered.
PPPoE, hotspot and static IP on any RouterOS box. Expiry disconnects, speed changes and queue updates are pushed to the router for you.
Bandwidth, CPU, memory and disk per router with 7-day reachability history — so you hear about an outage before your subscribers do.
Templated reminders in English or Kiswahili, sent at the hour your own data says people actually pay. Delivery reports included.
Bulk-generate codes that grant a set period of free hotspot access — for goodwill, promotions, an apology after downtime, or a landlord's guests. Set the window, print, hand out.
Agents collect, technicians install, only you see the money. Invite by phone number; every action is logged against a person.
Turn a complaint into a dispatched job with the subscriber, router and history attached. Technicians update it from their phone.
Your customers check their balance, renew, or buy a bundle from a branded portal — most renewals never touch your team.
The operator app is mobile-first and offline-tolerant. Take a cash payment in the field; it syncs when signal returns.
Most providers move their whole base across in an afternoon. We do the import with you on a call — no charge, no consultant.
Book the migration callEvery morning Crown ranks the day's work by money at stake — expiries, dead routers, unmatched receipts, silent subscribers — and puts the action on the same row.
See the live demoYour first month is free. After that you are billed only on what the network earned — idle subscribers cost you nothing.
“We were chasing 300 people on WhatsApp every month. Now the reminders go out at the hour Crown says they get paid, and I only open the app for the ones that fail.”
“Collection went from 71% to 96% in two months. The part I did not expect: the router monitoring told me about a failing switch before anybody called.”
Something else? WhatsApp us on 0712 000 100.
Your first month is free, every feature included, no card. We migrate you on a call.